eBook information
almost 3 years ago
– Thu, May 04, 2023 at 03:15:52 PM
First, we want to thank all our backers. You guys are wonderful and we're very grateful for you.
There have been a lot of questions that have come in over the last 24 hours and we want to address them as best we can.
For those who preordered the ebooks, your books have been sent. Those who have placed orders over the last few days, we are still processing your orders. The processing time takes roughly 10-14 days (it can be longer depending on responses from backers). What takes so long is that we have to verify you haven't already placed an order. There have been a number of backers who have forgotten they bought ebooks months ago, and then reordered again. Since we don't want to charge someone twice for the same thing, we have to look up emails to verify them against previous orders.
Once we're sure it's a "new/original" order, then we have to manually run credit cards. The timing for that depends on your credit card company. If there are no issues and the payment goes through, your email will go out to you soon afterwards. If there is an email issue or payment issue, we will do our best to contact you through email. We cannot process your order until we hear back from you and that will delay the order being fulfilled.
So, if you place a new order for ebooks, please be aware that it could take 10-14 days to fulfill your order (hopefully a lot less).
And even though we tried to find the easiest delivery for ebooks, there have been problems with some backers not being able to open the files. This seems to be a Kindle problem (Kindle has only recently started using .epub files).
If you're having trouble, here are the suggestions other backers have sent in.
If the cover of the books isn't showing up, please hit refresh as it sometimes takes time for the cover to load in.
This is a suggestion from a backer about downloading into Kindle:
The first picture with the download button, you may be familiar with. It is where I was sent when I clicked the link in the email.
There are two download buttons and you would to do it twice. Hold down on the download and the second picture shows the options that pop up.
You would then click share and the last picture shows my options.
The kindle app is one of the options, I just clicked it. It took a couple of minutes and then it was in my library on the kindle app.
Another backer sent this in:
For starters I did most of this from my phone so there are kind of a few shots and I'll explain as I go.
First thing I did was click the link to to retrieve from the original email. It opens in a new browser tab and it gives you two download links, one per book.
Next I went to my Amazon account and viewed the section in the settings for Manage Content and Devices. Next you'll need to go to the section drop down for Personal Document Settings.
There you will see a section that is for Approved Personal Email Document List - basically emails your Kindle will accept submissions from. Here you add the email address you're going to use to send the books to your kindle.
In that same area you will see what the email address is for your Kindle. (For me it was just above the section where you add your preferred email to send from.) From there you will use the email you added as an approved email to send the book as an attachment to your kindle email you see listed. So with 2 books they should send 2 emails, one with each book as an attachment, to their kindle email address.
Next you will likely get an email from Kindle/Amazon wanting to confirm that the submission is valid for security purposes and you just click to verify.
I can say I have the Kindle App on my phone and a Kindle Fire and has shown up on both so it shouldn't have to be sent multiple times or if they have multiple locations they read from.
If these steps don't work, please download and reinstall the "send to Kindle" App. Then, try the above steps again. If you're still having trouble, please contact Amazon as they should be able to identify why the files aren't working on your device.
Should you need help from us, please email us directly at: [email protected] Include your name, the email you used for the product/purchase and the device type you're trying to download into.
We hope that helps.
The first half of the books are in!
almost 3 years ago
– Sun, Apr 23, 2023 at 03:51:31 PM
Half the books are in. Yay!! But please be aware that it will take some time to unbox and sign all of these. We will get them out just as soon as we can.
All orders for books, ebooks and swag will be filled in waves. The shipments will include cards and bookmarks for the first two volumes. Patches, invitations et al will also be shipped along with these. Those who bought ebooks will be sent a separate email with a link to download your purchase. Again, these emails will out in waves as we get to your order.
We do have some copies that are looking for a good home. YearofAcheron.com
If you have any questions about your order, please email us directly at: [email protected]
For everyone waiting for info on Books & BBQ Oct 27-28, registration is now open. Click here to join us. The event hotel is in Peachtree City, GA and we will have a block with discounted rooms. The hotel is in the process of setting up the code and a registration link. As soon as we have it, we will send it out.
The event itself will be in Newnan where Tina Cannon films her shows and such. Transportation will be provided or you are free to drive if you prefer. All attendees will be sent home with a free bottle of Simi Sauce (as well as lots of other goodies).
For those who can't join us to get their free bottle, the Simi Sauce manufacturer is working on a store link. As soon as we have it, we will let everyone know that, too.
Next Kickstarter Campaign Will Launch at Noon (EDT) on May 2
To make sure that you're notified as soon as we open, please visit: DHTarot.com We will have early bird discounts that you won't want to miss. Fans have been waiting years and years for this special tarot deck. We're almost there. Just a couple more weeks! Please sign up to be notified the moment we launch!
The books are in Georgia!!
almost 3 years ago
– Fri, Apr 14, 2023 at 12:34:32 PM
It's official! The first two volumes have arrived in the state of Georgia! We're having to arrange for them to be delivered and it will take two 26' box trucks to deliver 20 pallets of 800 boxes for me to sign. Please be patient as we unload those tons of boxes and get the books ready to ship. I will be personally signing every one as soon as I can.
We will begin filling orders once we have the boxes safely in hand. The first two volume ebooks and those who bought ebooks & swag will be filled as part of these shipments. Those with ebooks will receive an email that has the link for you to pick your version and you'll be able to download your purchases.
We are in the process of mailing out the last handful of the July Dark-Hunter Paladin boxes. And the t-shirts for the Nick June Paladin boxes have just arrived. We're hoping to get the Nick June orders filled by the time we receive the novels.
We do have a few things left over from the filled orders, and they are available for purchase here: YearofAcheron.com
If you have any questions about your order or need any help, please contact us at: [email protected]
Lastly, we do have the announcement page for the Dark-Hunter tarot cards campaign up while we finish putting together all the details for it. Please make sure to sign up to be notified as soon as it launches as we don't want anyone to miss an opportunity to purchase an early bird special. DHTarot.com
Again, we cannot thank our backers enough for your support and patience. You guys rock!!
We'll be keeping you updated as more happens.
Hugs!
July Boxes & Other Updates
almost 3 years ago
– Tue, Apr 04, 2023 at 03:58:53 PM
We wanted to let everyone know that the books are almost in Georgia! We're a few weeks away from having them in hand and where Sherri will begin to sign them and we'll start shipping them out to eager fans.
In the meantime, as Sherri noted in her newsletter, we are waiting on the t-shirts to come in for the CON Paladin boxes. They are due in within the next two weeks. But since we already had all the items in for the Dark-Hunter Kickstarter boxes (July), we decided to go ahead and get those out to backers rather than make everyone wait.
As soon as the shirts come in, we will begin packing and shipping the CON Paladin boxes.
We do have a few extra boxes and books left for those who missed the campaign. https://acheron.backerkit.com/hosted_preorders
If you have any questions about the campaign, please don't hesitate to reach out to us: [email protected]
Thanks,
Sheri, Jake, Kim & crew
